We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cheap and angry!!! Smoothes hopeless things, even rough jeans! Water is enough for several times! It's warming fast. This is the second steamer as a gift to mom. This time the packaging was for glory, the box did not crumple
Greitas pristatymas, viskas puikiai veikia, Garai Eina Kaip iš traukynio. Ačiū pardavėjui. Kaip atrodo lyginti marškinukai parašysiu vėliau. Cauliflower cash rekomenduoju.
Delivered straight to the house for 4 days from the date of payment. Compact. Weak for steaming of cotonian things. A cotton t-shirt needs to be held several times in one place, so that it turned out normally, and then, such a result. Long to steam t-shirts. But on a delicate fabric from the first time perfectly steals! Will not replace full ironing with an iron. And on the current irons there is a function for delicate fabrics. It will be faster than doing all this by a steamer. I feel that this steamer will stand idle. Weak. We need to take something better.
The item came in 5 days corresponds to the description. Sending fast. Works, steamed my wife's jacket.
Perfect, works well, removes wrinkles even at the lowest level, heats in 30 seconds, i recommend it. 15 days to get to uk. Thank the store!
Excellent steamer! Coped with the school uniform just with a bang! I'm very happy!
The goods received in 4 days. Happy. All things were ironed by them, but for small things it is suitable. The cord is long. Rosette euro.
The product looks good but the box is super wrinkled.
Delivery took 3 weeks through the issuance service, packed in a box with instructions in english, without damage, in the case have not yet checked
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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