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Product Details
1. Usually we will ship within 1 working day.

2. All shipping methods have tracking numbers, you can also track the logistics information.

3. We are committed to providing quality products and sincere customer service. If you have any questions about our products or our service, please contact our customer service, we will reply you within 24 hours.

XINZUO Jiang Series Damascus Steel 5 inch Utility Knife

Blade Material: Original Japanese 67 layers AUS10 Damascus Steel

Made from renowned Japanese Aichi AUS-10 core steel 67-layer Damascus steel, a stainless steel specially developed for knives with a carbon content of approximately 1%, and a hardness up to 60±2 HRC after heat treatment, which has been widely used by Japanese knife brands and knifemakers due to its outstanding performance.

Handle Material: North American Black Walnut +White Synthetic Ox Bone PatchBlack

Ergonomic handle design. Made of North American Black Walnut with white synthetic ox bone patches, it is not easy to deform and break, and fits perfectly in your hand, creating a comfortable grip and making cutting easier and safer.

Perfect Sharp Blade: 15°±1 Per Side

Using the traditional wet hand-opening process, the V-sharpening technology, with a cutting angle of 15 degrees on each side, gives the blade long-lasting edge retention, robustness and durability.

Humanized Design: Knife root and knife back arc processing

It can reduce the pressure feeling of fingers, even if you use it for a long time, you won’t feel fatigue and avoid cutting your fingers by mistake during the process of using.

Packing: Exquisite handmade box packaging

Designer: XINZUO KNIFE & Steve Cheng

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Item Specifics
Blade Length:
13
Brand Name:
XINZUO
Blade Material:
Original Japanese 67-layer AUS10 Damascus Steel
Model Number:
Jiang-CW-WY
Handle Length:
12.7
Type:
Knives
Material:
Damascus Steel
Sharp Blade:
YES
Feature:
Stocked
Feature:
Eco-Friendly
Blade Angle:
≤60°
Origin:
Mainland China
Certification:
CE / EU
Certification:
LFGB
Certification:
CIQ
Knife Type:
Utility Knives
Choice:
yes
semi_Choice:
yes
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jonaki (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://jonaki.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Super hot! Several others have checked this out in the last few hours

5″Utility Knife Japan AUS10 Handmade Damascus Steel Kitchen Knives Forged Steel Cuterly North America Black Walnut Handle

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