We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Applied quickly received. Easy laying. Light up very well. The sensor is effective. I am very satisfied and I will return to order.
Very fast arrival to the country. All excellent. Very well packed against blows. It illuminates a room of 3x3 m.
Good Product ,it match with the description.I recommende this store.
The lamp is what you need! As i wanted. Bought for a summer residence. Everything works, the quality is excellent. Delivery from russia, within two weeks. I recommend both the product and the store.
I'm very happy with the product except for a light that doesn't work properly since i buy 4 lamps and just a defective wine.
Great! Fast shipping. Everything works. I recommend.
I arrive all well store responsible for note good product i tried it illuminates well thanks regards
fast shipping and good product but not very bright the sensor can reach 5m / 16 feet / 5.4 yard so you can walking in light not in dark, recommend for small area.
I paid extra 70% of the original cost as customs... the store put a note on the parcel for Customs Declaration... the package is wrincled from the corners .. but generally the goods are ok .. tightly packed ... we will check their function later .. shipping is relatively fast .. took about 3 weeks to Amman .. lnstructions are included
Excellent product. This is my second purchase, i loved it, meet 100% my target, thank you very much for the store, he arrived very quickly and in good condition. A little tip, could be the packaging a little firmer, your box arrives crushed, it could damage the product as the journey is very long
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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