We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was tracked partially. I ordered delivery from the Russian Federation, but they had something happened and sent from China, though they agreed with me this fact and in sign of respect and compensation put additional antenna. After these approvals, the store did not answer SMS. The goods were delivered by courier in hand. Checked, works. The Russian language is not in the menu, the instruction is in English. I'll deal with it.
Everything has come, but I would like to say that the courier company Courier Service Express should never use, the work of their staff leaves much to be desired .... Also waited for a bonus from the store, but it came just what I ordered.
Super mega fast delivery! Everything works perfectly. Take a second time.
Went to Mozyr for a month and one day. Sdek was delivered straight home. It seems to work, but did not understand how to enter the frequency. Previously used uv82. I will add after operation.
Arrived in 9 days, works perfectly, I recommend the store, a good radio.
Ordered 2 pcs Came quickly through the sdek. Delivered to the house. Radios cost their money. I recommend the store. The seller to each walkie-talkie put the antenna nagoya na 771 as a gift. Many thanks for the gift!!!!!!
Delivery to the apartment in a month in mozyr by cdek.
Everything works fine yet, delivery to stavropol day 3-4. Разберусь дополню.
The team is fine. I personally prefer uv-82 as it is more compact. It is important to replace the screw that comes from origin, and put the other longer for the bracket
Everything works fine, the packaging is good, the distance did not check
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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