We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Come quickly. Two weeks. Expected for the New Year. Surprised by the speed of delivery. Directly to the door. Item packed super. Earlier ordered faucet without watering waited One and a half months. Ordered another prodovtsa. This cooler. Shower Head with switch modes of supply of water. We only exchange a new one!
Shipping 8 days in MO сдэком. Packed on conscience. Faucet super, taking the construction site immediately 3 pieces warm so right hand burns, modification of the faucet with shower head warm weaker, although pressure totzhe. Probably the case in тене.
It works perfectly, not only very well worth Crane, does not give a comfortable include hot water, limits running arm
Crane working зачбись
Everything is fine thanks to packed elegant packaging recommend store
Ordered 18.08 of Russia asked store send By Mail, the parcel sent 22.08 and 23.08 have received in his office. IN our direction mail burns))) Many thanks to them!!!! Always very fast delivery and safety. The Seller is also best responsive, always get in touch. About the product, excellent, full set, warm, of course all plastic but for the money iron never will, I have a similar heater of the same company but without watering, works for half a year in daily use, I like the parents bought the postoyanku, think not fail)))! IN general goods seller recommend. Five stars deservedly))) Mail rules!!!!)))
receipt fast, in 30 days. not went tributada. arrived well packed. in my home not worked per cause little water pressure, but testei in one place with good water pressure and works perfectly, esquenta beautifully, arrived the 37 degree celsius. designer super modern. loved the regulating shower hygienic, are 6 regulagens and pra plug the water na shower is directly nela scds. very thank you store!!!!
excellent heater, very fast 3-4 with russian
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