Welcome to our store
1. For meeting different demands of the different buyers, we have items in stock and customs. Any special requests, please contact us!
2. The item does not include any accessories such as earrings, necklace, wedding veil and the crinoline petticoat (show on the pictures). Bidding is for the dress only!
3. Before ordering, please read this list carefully and ask all your questions. To send an email, please click on the link, “Ask seller a question” at the top right-hand corner of this listing. We will answer your questions within 24 hours. If you do not receive a reply, please resend your email again.
4. The color of the actual items may vary slightly from the above images due to different computer settings, thanks for your understanding. The size is measured by hands, so it may be a bit tolerant (About 1-3CM).
5. Order processing time: between 2-6 days. (Hurry order excepted, shipping time not included), shipping time depend on what you choose, China Post normally 30-50 days, DHL FEDEX or UPS 4-7 days arrive, Express Standard Shipping 15-25 days. If you need a hurry order, please contact us before you place the order. Thanks.
6.Provide measurement size
*Shoulder to Shoulder (measured from the back) _______inch/cm
*Hollow to floor _______inch/cm
*Your high heels height: __________inch/cm
*Your height_______ inch/cm
When you place an order, please choose a shipping method, and pay for the order including the shipping fee. Please note that delivery time on all international shipments is not guaranteed due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at the time of delivery. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
International Returns Policy
We guarantee to refund the item purchased in our store that you are not completely happy with when you return it to us in their original condition by post within 7 calendar days of receipt. International purchases can only be returned by post. You are required to return unwanted orders at your own cost. Refunds will be credited to your original method of payment. In the interests of fitting, we do not offer refunds on custom-made and plus size items, please also note that items must be returned with all the tags intact and with the dispatch note you received enclosed.
Please contact us before you send items back, and we don’t accept returns without contacting us. Shipping and handling fees are not refundable. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we cannot guarantee that the real color of items be the same as shown on photos.
Sizing & fit issues
As all our dresses are hand-sewn and customer tailored the finished gown may vary by approximately 1 inch in the specified measurements. To ensure that the item will still fit you perfectly, our highly skilled tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. For further information, please feel free to contact our customer service department directly.