We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good))) cool look, for the price good quality goods
Delivery about 20 days in Moscow. Courier. Good shoes, fur, as ordered. How to behave in wear, time will tell. The 38 Size 7 butt, better take 8. it 'S the same second shoes, which I bought this trading floor. Only the first orders from other store. As I have to compare, can say, that color shoes dusty pink my first shoes were pure pink, so remained even after two seasons socks. IN general, if not find fault, was satisfied, only it does not fall off the sole, as they say in some reviews.
They are very cool, the 7-240. Dressed in-5 feet froze. Was confusion with delivery. But the store, all resolved. Very helpful. Buy very happy
Come for 13 days. shoes good, soft, comfortable. wear for two weeks. tested in cold-16,40 minutes on the street in a thin sock. legs is not a bit froze. AND in-32 A примёрзли specifically. but with so cold and high quality Russian shoes for 6 million dubeyut. so I even surprised) Of drawbacks: Sole bad in the sense that much slides. as the ice, a couple of times already dropped. so it is better to make the prevention of sole. ordered 9 size for foot length 26,5 cm. bolshevat, even with warm sock. clean easily with a wet cloth, but the dash is hell otmoesh, disease of all light footwear. recommend product and store.
Shoes come in one piece. Packed in a pupyrchatuyu film. But look perfect-No creases, no bruises. Visual look neat and pretty. Size fit very exactly to the 38 (25 cm) took 8 on the table. All match. The first impression is a very comfortable. At the moment is very happy with your purchase. Recommend and store and goods! Five stars!⭐⭐⭐⭐⭐
The shoes come in 3 weeks before the MO Красногорск, only one shoe was scratch, or rather not even scratch and dent the photo shows, but the store promised to repair part for it. Hoping that he host his words. Size took 9 + A 39 size, great, but will warm socks. And everything is ok.
Thank You very quickly sent the store!!!! Also gift scarf… Size took 8, 5 without Fur (spring) right next to me. Well not critical…. Forward spring Thanks to the store and the seller tells and will advise! Definitely recommend and seller and thing! photo showed gift too. 15 days Moscow arrived .. Take they are great!
Good shoes. Expect some other stuff. The 37 ordered 38 size, a little too big. Size size. Delivery the day of the day.
A 38 took 8.5 warm nasok and more space left, could be vprintsepi 8 order, very soft, the noses of course will be much flex, buy happy for the money, delivery about 2 weeks, maybe a little more, to track all the way, did not communicate with, So that you can easily order more, see how much they will hold
Shipping took 3 weeks. Shoes come without damage. Very beautiful, comfortable, leg fit like a glove, do not too tight. I have size 37, but ordered 38, just in case. Sit size 38, a little loose, but never too tight and no pressure. I am very happy, nubuck material, fur inside does not fade. The behavior in cold do not know yet.
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