We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product went to moscow 10-days. i have not tried the store yet i recommend.
The parcel came on time, thank you very much to the producer, the husband is very pleased
Packed everything is very good, the fishing rod is light class. quality on your money is super!! i recommend the store. i waited for a gift but alas.
Fishing rod otpad! In the hand lies pleasantly. Heavy, you feel like you're holding. Not that these... Lungs. Hands do not get tired. I have her kids like to throw. Looks beautiful. The ring came down. Took super glue for 10 rubles. Now it's tight.
Got everything, looked, felt... There are no complaints. There is no backlash in the coil. Rings normally hold
I got 3.6. It’s huge :) it looks like hight quality. I’m excited to used it. Btw I install my old reel and fits perfectly
Great fishing rod! Packed well, everything is whole, very satisfied, the store many thanks!
The product came quickly, the quality is good, but not habitually thin. The coil is installed, not the first time, first can be skewed. Worms as a gift sorry not put, and so satisfied)))
Nice. Thank you, Seller <14 days has arrived in Indonesia
I received it now.. In good packaging and good condition with a small gift a sweevil.. Thanks for the store and Jonaki.. Waiting to test it soon... Hope every thing is Okey and work together again. ❤️. I will put few photos...
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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