We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order 4 piece downlight with 3 option colour, maybe store make mistake send 1 piece with standard downlight. And wow seller send 1 downlight with 3 option color for free.. Recommended seller, and good communication too.
The Goods of good quality, but the problem with shipping 3 pcs. From 9 came to damage, but the store really cares about its reputation sent a replacement. (Not yet received). Hope that this time there will be all together. Good goods, responsive seller.
SUPER!!! Greitas pristatymas, registruotu siuntiniu, supakuota I popierini paminkstinta maiseli. Visos lemputes sviecia ryskiau nei tikejausi is 3 W. Zodziu patiko IR Kol prisiruosiau parasyti atsiliepima uzsakiau Dar du siuntinius su SIOM lemputem. Sia parduotuve IR ardaveja REKOMENDUOJU!!!!!!!!!
Excellent lighting. The case is both aluminum heat sink. Take 15 Volts, so the case well heated, but it is said that the cooling effectively. Made light simple if sealant back hole and put on a sealant front lens, the light will be sealed. Shine bright. IN general, the price and the quality is excellent. School came out on shipping. A Pair Of lens on the way кокнулись. But exchanged letters with the store, it sent a replacement. Now lights on the road, on arrival check. So that the seller and downlight recommend.
ALL GREAT AND VERY QUICKLY-SUBURBS AROUND 10-DAYS!!! WHOLE AND GOOD LIGHT-COMPLETELY MATCHING THE DESCRIPTION!!! BUT…. TOO WEAK PACKAGING-JUST CARTON PRETTY BATTERED DURING TRANSPORT BOX AND IT BULK THE LIGHTS. BUT GIVEN THE EXTREMELY LOW COST AND PRESENTABLE APPEARANCE AND FUNCTIONALITY-THANK YOU!!!
Description was accurate, but had a different design and scratches, and can be seen, with them they were sealed. The dispute back the money immediately, though I and offered to send out the same or the old design.
Beautiful!! Light Quality is amazing!! Bought the that has three color variation
Delivery very fast. Beautiful product. Bubu order is 30 pieces. Prodovtsu 5 + + +
Waw, duzhe yakіsny goods! THE London pribuv 8 dnіv! Duzhe Shvydko delivery! Recommend!
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