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Product Details

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

(Pls noted that we don’t sell encoder and cards seperately, as our encoder and cards are only used for our locks only)

Technical Specification:

Door Type
:  Glass door, Wood door, Steel door, Stainless Steel door, Aluminum door

Place of Origin
: China

Brand Name
: Tropernic

Model Number
: 2037

Product Name
: Hotel Door Lock

Software: V69 (If you need mifare system, pls contact us)

Unlock way
: Card, Key

Material
: Stainless steel

Color
: Black/Silver

Door thickness
: 35-55mm

Application
: Home Hotel Apartments Office

Power supply
: 4PCS AAA Alkaline Battery

Warranty
: 1 Year

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1, Simulating the hotel receptionist management, with preconcert room, check-in, extend room, exchange room, quit room, key card loss report etc functions. It support query all kinds of data and generate report.

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

2, Time limited function: a clock built-in the lock, though time setting, when the room time expire, the key card automatic fail.

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

3, Multistage key cards: Can set managment card, building card, floor card, clearning card and room card;

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

4, Key card lossing report function: when the key card lost, can cancel the card in the receptionist management and issue a new one.

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

5, Unlock door records: the lock can record the opening history, when, who and which way.

(Need Data Collector to read the logs on lock first.)

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

Packing List for Hotel IC Card Locks

Please note: the card is not included in hotel locks.
Please contact us first when you order hotel locks.

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

Order Details Confirmation:

1, Please confirm the lock color: sliver

2, Please confirm the door opening direction according to the following picture:

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

3, If your door is old and already drilled hole on it, please contact us first to confirm the size.

Please check the length and width of side bar.

Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

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Item Specifics
Brand Name:
Tropernic
Origin:
Mainland China
Model Number:
2037
Smart home platform:
none
Certification:
CE
Certification:
FCC
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jonaki (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://jonaki.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Smart Digital Management Software System Hotel Room Electronic Lock Card Key Hotel Lock Door System

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