We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great lights. I wanted to get the Philllips lights, but i’m fucking broke and that shit is ridiculous. I saw a lot of shit here, but I did not want the LEDs to have a cheap look to them and wanted them to work with the hub. SO I did some research and found out how to recreate a cheaper, brighter, color accurate version of the hue lights that save a few things is mostly the same. I used 5 M of lighting and I bought: (1) RGBCCT 12 V LED STRIP LIGHTS (the cct part means correlated color temperature which means rgb with a mix of cool white and warm white. nice) (2) ZIGBEE/HUE CONTROLLER HUB 2ID (3) 12V 6A LED POWER SUPPLY (make sure to get not less than 5 or 6 amps for 5 meters of lights) Thats it! Totaled to around $40. putting it together was alright. The colors on the controllers are confusing like other reviews said but easy fix. and connected great with hue hub.
Got it perfect condition. Works well like expected.
Unfortunately, the workers were only the first three meters..., then everything was in a variety (
Everything works, it burns brightly, clearly. All colors are present. Delivery is fast. I recommend
Superpupermegdelivery in 12 days in goose-crystal from the moment of order. The quality is excellent. I recommend!
Fast shipping, everything OK. Thank you my friend:)
He finally arrived i thought i wouldn't get to apologize to the store but in follow-up he said canceled order and one didn't he knows where the shots go. Everything works thanks i recommend seller and i apologize again for the inconvenience
12 V 5 m rgbcct very good! WW 525 Ma CW 545 Ma G 553 Ma B 492 Ma R 630 Ma All Led on ~ 2 A DDP 2 Volt. Thaks so much! More flexible!
Fast shipping, 2nd order from this supplier, will order there again!
Very glad to have received the strip. Reliable and recommendable store. Very fast delivery.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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