For operating system:
We can pre-installed well the OEM Windows OS for you before shipment. If you order the Mini PC bundle with RAM and SSD, please kindly leave us a message about which OS you want to install. English version is for free, other languages can be selected amount Russian, Spanish, Portuguese, French, German, Arabic, Italian, Japanese, Turkish, Greek etc, please inform us which language you want to install. Other systems we can install for free are Linux, XBMC(Kodi), Ubuntu, Openelec etc if you need, seller is not responsible and make no compensation for OEM system.
For RAM and hard drives, we use well-known brands: Samsung, micron, SanDisk, Toshiba, Hynix, critical, Liteon, Kingfast, phison, longsys, SCY, etc. What brand we use depends on our testing and inventory.
About RAM and hard disk storage space:
The actual available storage space may have some difference from the marked capacity. The reason we can explain is that the software configuration will take up part of the storage space.
1. Before you receive the goods, we go through three strict quality inspections, assembly testing, warehousing quality testing, and factory quality testing.
2. We provide 12-month warranty for all hardware of each product under normal use, Motherboard, RAM, ROM we provide 3 years warranty, excluding damage caused by intentional damage, accidents, product misuse, or any unauthorized personnel attempting to repair or upgrade. Please provide us with video proof, and we will provide a replacement after confirming the problem.
Feedback and comments:
1. If you are satisfied with our products and services, please leave a 5-star praise.
2. Please contact us before leaving a bad review. We will do our best to provide you with support and provide satisfactory solutions.
3. Negative feedback or low DSR will not solve any potential problems. If you have any questions, please contact us by message first, so that we have the opportunity to make reasonable rectifications within a reasonable time. We will respond as soon as possible, and we are willing to solve the problem.
1. Our prices do not include destination import duties and value-added tax, etc. Import customs clearance is the sole responsibility of the buyer. In order to avoid customs clearance issues, the seller declares “Mini PC” and defaults to the true value.
If you have any special requirements, please leave a message when you are placing the order.
2. Due to the issue of import customs clearance, if the buyer refuses to accept the goods, the round-trip freight will be borne by the buyer, thank you for your cooperation.
3. According to Russian customs regulations, we must write the real price to the customs. Buyers must provide passport information, personal VAT number and product link to local customs for customs clearance. Thank you.
4.The EU governments will implement new regulations on value-added tax (VAT) on e-commerce sales, which will have an impact on goods sold to 27 EU countries. The new royalties will take effect on July 1, 2021 (UTC+2) ，VAT standard tax rate in various countries of European Union：
France（20%） Germany（19%） Italy（22%） Netherlands（21%） Belgium（21%） Luxembourg（17%） Denmark（25%） Ireland（23%） Greece（24%） Portugal（23%） Spain（21%） Austria（20%） Sweden（25%） Finland（24%） Malta（18%） Cyprus（19%） Poland（23%） Hungary（27%） Czech Republic（21%） Slovakia（20%） Slovenia（22%） Estonia（20%） Latvia（21%） Lithuania（21%） Romania（19%） Bulgaria（20%） Croatia（25%）
5. When the order amount more than150 euros (220 US dollars), you need to indicate your VAT information in the order; When the order arrives at your customs, please pay attention to check the customs clearance information (via email or SMS) and promptly clear customs and pay taxes .(The tax rate is between 17%-27%, charged according to the customs regulations of Each country.)
6.The order amount is less than 150 euros (220 US dollars), you will automatically pay the tax according to the tax rate when the order is paid, and the Jonaki will actively assist in paying tax for your order.
7. If customs clearance is delayed or refused, the package will be returned, which will result in high return-shipping costs, which maybe exceed the order amount by a lot, and the Jonaki deduct from your deposit.
Tariff is to protect everyone’s fair interests, and it is also the responsibility of every citizen. I hope you can understand and cooperate! Thank you!
We are a mini pc factory with rich and professional export experience. If you encounter any problems in customs clearance, please contact us in time and we will do our best to solve your problems.
1. All items will be double-checked and packaged and shipped within 7 working days after your payment.
2. If there is any damage before delivery,Please provide the unpacking video and the shipping label of the package.
1.If you have special requirements for the invoice, please leave a message to us.
2.If you need an invoice (PDF), please provide your email address to us.