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Product Details

Item Specifics
Voltage:
90-260V
Power Source:
AC
Power Tolerance:
2%
Remote Control:
Warm white to Cold White to Neutral White
Cold White:
6000-6500K
Warm White:
2900-3200K
Switch Type:
None
Warranty:
1 Years
Material:
Aluminum
Model Number:
JTD-001
Is Dimmable:
Yes
Body Color:
White
Certification:
CCC
Brand Name:
jianjiandian
Light Source:
LED
Application:
Kitchen
Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jonaki (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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A***r
30 Oct 2018

Good product and store. Fast shipping. 18 watt super.

S***s
23 Oct 2018

All came together and not damaged, but packaging shaky, amazing, that does not hurt. About the lights-burn, all work, but they are not along collapsible, as it is disposable, hopefully that will work longer.

G***y
23 Oct 2018

Order warm light, came to the cold! One lamp of 10 was broken!

S***n
23 Oct 2018

Shipping 27 days, to the door. Packed in a bag, Bulk. One of the five hesitated but straightened. Necessary asks good packaging. Description. Work. Recommend.

G***m
13 Oct 2018

The store and the product very excellent - fast shipping - I recommand.

A***y
12 Oct 2018

All HI. Order 05.09 only had 12.10 so that shipping full Seller sociable. Check goods took place. But there is one thing!!!! Heating after 15 minutes more. Don't know who can and put in the ceiling. But I somehow afraid to put in plastic panel! Hand holding. Put to work the 5 stars for the money you can afford. But until delivery has been bought at your local store by 50₽ and put.

V***a
5 Oct 2018

I love the lights 7 W very bright, easy to install, it works perfectly! 3 weeks passed from the date of the parcel arrived in paper envelope with a single layer of package with bubbles. But everything was safe) courteous, sociable.

Y***r
2 Oct 2018

Excellent not expensive spotlights, honest store and very sociable, after purchase were a positive experience, was nuance with arrive fixtures several pieces feeding delivery (it happens) but the seller without question just replaced them, put on the grade 5

D***a
14 Aug 2018

I was very surprised by the quality! 5 Stars for fast delivery and quality. I'll buy soon!

J***o
18 Jul 2018

Fast shipping. Good packing. Good lookin. I use these only frames to my own led light. (These are not usefull by local electrical laws.)

Super hot! Several others have checked this out in the last few hours

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