Product Details

Hi, friend,Welcome to XITUO shop!
This is the Latest Publication Upgraded Version High-grade Stainless Steel Professional 10PCS Set.
With it, your kitchen equipment is more complete!

8 inch Chef knife
8 inch Bread knife
8 inch Slicing knife
7 inch Nakiri knife
7 inch Santoku knife
6 inch Boning knife
5 inch Santoku knife
3.5 inch Paring knife

Tips:

The blade is stainless steel, the surface of the laser Damascus pattern, very beautiful, good workmanship, razor sharp, keep your kitchen away from the blunt knife, and enjoy your kitchen

XITUO Kitchen Chef Knives Set High Carbon Stainless Steel Sharp Boning Steak Knife Slicing Santoku Chef knife Cooking Tool

>> What is the information about your company?

XITUO Trade Company is founded in 2006 and located in Yangjiang City, China. We have our own factory, advanced equipment and professional team. We specialize the manufacture of hardware tools, particularly kitchen tools. Many years of production experience, make us pay more attention to product quality and customer service. Welcome to search the brand of XITUO.

>> What is the service and manage concept?

“Reputation First, Customers Foremost” is the aim of our service.

“Focus on innovation, pursuit of excellence” is our manage concept.

>> What are the payment methods?

At present, the platform supports the buyers through credit CARDS (RMB channel and dollar channel), WebMoney (WM), TT remittance, western union remittance, Qiwi wallet, Boleto, SOFORT Banking ,etc.

>> When can you reply me?

Online hours: Monday to Saturday 8:30 am to 6:00 pm GMT+8.

>> Can I wholesale your product?

Yes, you can. If you need to buy a large number of knives, please contact us. We can provide them to you with a wholesale price.

>> What about the package?

We use multi-layers shock-proof membrane inside, and then use the box outside, which ensure the goods from a variety of external damage.

>>What are the shipping details?

1) Hong Kong Post air mail, Swiss Post air mail and Netherland Post air mail are our main shipping method. Which we will choose according to the buyer’s address and the local custom regulation.

2) We ship the items out within 1-2 days since the payment be confirmed by AliExpress, it may be extended properly in holidays. After shipping, we will provide a tracking number for you to track the parcel.

3) Please double check the address before paying. If you want to change the address, please contact us within 24 hours after payment. If the package has been sent out, it can not be changed any more.

4) TRANSIT TIME is provided by the carrier, the local post office and other factors, particularly the holiday and heavy transport season, please be patient.

5) If the purchase protection time is near to end, you did not receive the goods yet, please contact us to extend.

>>What is the after-sales guarantee?

Please contact us if the following problems occur after receiving the goods: No receive the goods; Customs deductions; Quality problem of products; Product does not match with description.

After you contact us, we will reply and deal with it within 24 hours. Do our best to give you a satisfactory answer.

XITUO team wish you a happy shopping!

Item Specifics

Product name:

Professional kitchen chef knife Damascus steel

Knife style:

Japanese Utility Santoku knife German Gyuto steel

Blade material:

7CR17MOV 440C High Carbon Stainless Steel Ultra Sharp rust resistant

hardness:

56-57 HRC

Multi-functional:

meat cleaver cutter cooking cutlery tool

knife mode:

chopping, slicing, paring, boning, carving, filleting,dicing,mincing

Profession:

Dropshinpping, Wholesale, Private custom

Brand Name:

xituo

Spring Force:

Type:

Knife Sets

Lock:

Full Length:

Material:

STAINLESS STEEL

Metal Type:

STAINLESS STEEL

Blade Length:

Packaging:

Eight-piece Set

Origin:

Mainland China

Certification:

CE / EU

Certification:

CIQ

Certification:

EEC

Certification:

LFGB

Certification:

SGS

Blade Material:

STAINLESS STEEL

Handle Length:

Sharp Blade:

YES

Feature:

Eco-Friendly

Feature:

Stocked

Blade Angle:

>60°

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of jonaki (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://jonaki.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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